People—The Forgotten Secret Ingredient to Drive Successful Change We have all heard of the people, process, and technology triangle for performance improvement. This triangle has been the proverbial three-legged stool moniker for the successful integration of all three components for achieving business transformation. When it comes to revenue cycle challenges in healthcare, being able to continuously improve the process in response to the ever-changing regulatory environment can seem daunting. I think we can all agree, we are in a period…