Harmony Insight

The Challenges to Coding Joint Maneuvers

The Challenges to Coding Joint Maneuvers Lisa Knowles, Harmony Healthcare’s Compliance, Education and Privacy Officer, once again shares her expert knowledge at the national level in the latest issue of For The Record magazine. The publication, features Knowles in its June/July 2018 issue, in Joint Maneuvers by Susan Chapman. Both inpatient and outpatient coders face considerable challenges when coding various joint procedures. Accurate coding of these procedures can be difficult, leading to errors with significant consequences. This article gives insight…

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4 Key Takeaways from A New Reality—The Flat Talent Market

4 Key Takeaways from A New Reality—The Flat Talent Market Meaningful Use was introduced to providers in 2009 with the goal of providing transparency of information for both patient care and the reporting of quality measures to improve overall quality of care. Final rules were published in the Federal Register on July 28, 2010 and became effective on September 26 that same year. This effort led providers on a journey of ensuring their electronic health records (EHRs) met criteria. Eight…

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What Does True Customer Service Mean?

What Does True Customer Service Mean? I needed to call a repair company the other day because my clothes dryer was not drying our clothes. Our dryer was purchased from a popular big box store and we had bought the extended warranty plan which would now come in handy as I dial the toll-free number listed for customer service. Forty-five minutes later, I am still on hold listening to an outdated medley of show tunes interrupted by promises that I…

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Change in healthcare happens quickly and frequently. Driven by our inner circle of experts, Harmony Insight provides revenue cycle and health information management leaders with ideas and best practices to help you thrive in a rapidly changing environment.

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